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  • What is MyHealthCounts?

    MyHealthCounts is an online health questionnaire and programme which helps you understand more about your health and the lifestyle choices that might affect it. The programme's easy to follow, it's a great way to keep an eye on your health, and it could even help you earn a discount off your renewal premium. Just good thinking, really! There's plenty of personalised advice on how to manage and improve your health. Simply update the questionnaire between month 6 and the end of month 9 of your policy year, and you'll have the chance to receive up to 15% off your next renewal premium.

    What is MyHealthCounts? How does it work? What is the Q Score?

  • How does it work?

    You spend just 10 to 15 minutes telling us about your health and lifestyle choices - things like what you eat and how much exercise you do. We'll then calculate your Q Score and offer personalised advice, together with easy-to-use online tools, that could help you improve you health.
    Update us with your progress between month 6 and 9 of your policy year to see if you qualify for up to a 15% discount off your health insurance renewal.

    What is MyHealthCounts? How does it work? What is the Q Score?

  • What is the Q Score?

    Imagine 100 people who are exactly the same age, gender and race as you. They queue up in the order that a doctor might prioritise seeing them. The idea is that the first person in the queue would be most in need of some medical help, with the person in the hundredth position enjoying optimum health. Your Q Score will tell you whereabouts in this imaginary queue you'd stand today, according to your current health and lifestyle choices.

    What is MyHealthCounts? How does it work? What is the Q Score?

  • 1
    Register with MyHealthCounts
  • 2
    Complete the Health Assessment
  • 3
    Get your Q Score
  • 4
    Update your Q Score using the 12 week programme
Additional Benefits

  • 12 week programme- receive weekly information and advice to help you achieve your health goals
  • Pharmacy Check- get an accurate view of your health by having a check up with a local pharmacist

Top FAQs

How do I register for MyHealthCounts?

Click on the login/register button at the top of this page. You will need your login code (found on your MyHealthCounts welcome letter), policy number and date of birth so we can validate your details.

Why does each adult need to register with a separate email address?

To make sure that each adult receives their own discount towards the cost of the policy, as well as personalised support and health information.

How will I know if I have received a discount?

Within your renewal documents, the "financial statement" will show the discount each individual adult on your policy has received.

User Quotes

"MyHealthCounts was easy to navigate; it quickly got me on the scales, finding a measuring tape and soon confronting, with motivating encouragement, some home truths. Thanks to MyHealthCounts I have lost over 2 stone, embraced a change in my diet and I aim to walk 10,000 brisk footsteps every day. The only downside has been the cost of taking in suits and trousers."

Simon Baker,