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Web Terms and Conditions

The MyHealthCounts programme is provided in partnership with roadtohealth.  By signing up to MyHealthCounts the following terms will apply.
The purpose of this document
This document describes the terms which apply to your use of the MyHealthCounts website (the "Website"). Please read this information carefully. 
By accessing this Website, you confirm you have read and agree to be bound by the following terms and conditions. 
By using the Website you acknowledge and agree that:

  1. roadtohealth controls and operates this website from the United Kingdom and the information delivered via the website is deemed to have been delivered in the United Kingdom. This website is not directed to any person where (by reason of that person's nationality, residence or otherwise) the publication or availability of this website is prohibited. Persons to whom such restrictions apply must not access this website. If you choose to access this site from outside the United Kingdom you are solely responsible for compliance with local laws. 
  2. All copyright, database rights and all other intellectual property rights in the content and all other aspects of the Website are owned by us (‘’Aviva Health UK Limited” incorporated and registered in England, Registered number: 2464270 Registered office: Surrey Street Norwich NR1 3NG and roadtohealth Limited ("roadtohealth", a limited liability company incorporated in England under company number 4496145). You are permitted to download and print content from the Website solely for your own internal business purposes and/or personal use.
  3. The Website content and its design and look and feel must not be copied, reproduced, modified, used or otherwise dealt with for any other reason or in any other way. You are not entitled to modify or redistribute the content or any other aspect of the Website or to reproduce, store, link, frame or deep-link the content or any other aspect of it on any other website or in any other medium or format without the express written permission of us and roadtohealth. You are not entitled to use the content of the Website for commercial exploitation in any circumstances. All elements of the MyHealthCounts and  roadtohealth Website, including, but not limited to, the general design and the imagery, are protected by trade restrictions, copyright, moral rights, trademark and other laws relating to intellectual property rights. If you breach the terms of this Clause, we and/or roadtohealth will have the right to claim damages against you which shall include the right to claim special, incidental, consequential or indirect damages. We and/or roadtohealth will also be entitled to claim for loss of profits and loss of business and shall be entitled to recover any reasonable legal costs.
  4. The content of this Website is provided to give you medical, health, fitness or similar information based upon details you provide to us about your lifestyle preferences, family and clinical history and your health aspirations and is intended for you to use solely as an educational aid. The information is in no way designed to substitute the expertise and judgment of your doctor, pharmacist or other healthcare professional. You are advised that decisions regarding the diagnosis and treatment of any medical condition, including decisions regarding drug therapy, are complex medical decisions requiring the independent and informed judgment of your appropriate healthcare professional. All specific questions regarding the treatment and care of a medical condition should be posed to your own professional healthcare provider.
  5. To the extent permitted by law, neither we nor roadtohealth shall be responsible for any loss or damage resulting from the use of the information presented here for any reason and however it may arise.
  6. We and roadtohealth (and our suppliers, subcontractors, licensees and sub-licensees) are in no way responsible for any decisions you may make resulting from the use of the information including, but in no way limited to whether or not you choose to seek professional medical care or treatment. You hereby waive any claim you may have or acquire against us and/or roadtohealth and indemnify and hold us and roadtohealth harmless from any claims, lawsuits, proceedings, costs, special, incidental, consequential or indirect damages, including damages for loss of profits, loss of business or downtime of this website relating to your use of the information.
  7. The views expressed on this website are not necessarily those of us or roadtohealth nor are they necessarily endorsed by us or roadtohealth. Whilst we endeavour to ensure the accuracy of the information, neither we nor roadtohealth, nor any of its staff or agents will be held responsible for any omissions or errors, or for any misfortune, injury or damages which may subsequently arise.
  8. We and roadtohealth provide the content of the Website in good faith but no warranty or undertaking or representation is given that the content or the Website is of satisfactory quality, fit for purpose, free from viruses, trojans or other malicious programs, or that it is accurate, complete, or up to date or that it is lawful or does not infringe any copyright, database rights, patents, trademarks or any other intellectual property rights in the jurisdiction in which you access and/or use it. Access to and use of content on the Website is at your own risk.
  9. Information transmitted via the Website will pass over public telecommunications networks. Neither we nor roadtohealth give any warranty or undertaking or make any representation that the operation of the Website will be secure, uninterrupted or error free and both we and roadtohealth disclaim all liability in respect thereof.
  10. The Website contains links to other websites. Neither we nor roadtohealth accept any responsibility or liability for any material supplied by or contained on any third party website which is linked from or to the Website, or for any use of personal data by such third party. Links to this Website are not permitted without the prior written consent of both us and roadtohealth.
  11. As a registered user of the MyHealthCounts website, you will receive all communications via e-mail and maybe by telephone and post from us. Should you wish not to receive communications from us, please contact unsubsrcribe@myhealthcounts.co.uk or info@roadtohealth.co.uk or telephone us on 0800 158 5188. .
  12. This website and any transaction effected through it are governed by English law and the English courts shall have exclusive jurisdiction in any legal proceedings.
  13. Aviva Health UK Limited incorporated and registered in England with company number 2464270 whos registered office is at Surrey Street, Norwich, NR1 3NG (Customer or Aviva).
  14. roadtohealth is a trading name of roadtohealth Limited, a company registered in England at Waterfront House, Waterfront Plaza, 35 Station Street, Nottingham, NG2 3DQ. Registered number: 4496145.
  15. roadtohealth Limited and roadtohealth (Services) Limited are members of the roadtohealth Group of Companies.